How to generate Microsoft Teams logs for troubleshooting

This article shows how to generate log files for Microsoft Teams that can be used for troubleshooting.

Prerequisites

• Microsoft Teams

• Account currently logged onto Microsoft Teams

Steps

1. Open Microsoft Teams Application Client.

2. Generate a log file using the shortcut for your OS (see below).

   • Windows 10/11: Ctrl + Alt + Shift + 1

   • macOS: Option + Command + Shift+1

3. The file will be saved to the Downloads folder and you will see a desktop notification for it.

Additional Information and Troubleshooting Tips

• Your log files contain diagnostic data and no messaging or sensitive information.

Helpful links

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