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Summary
Adobe Acrobat is now a single app that adjusts its features based on your login. Depending on your account, the app will automatically unlock either basic features (like viewing PDFs) or full features (like editing, combining, and signing documents). You no longer need to install separate versions for Acrobat Reader or Acrobat Pro.
Who This Article Is For
All County employees with an Adobe Acrobat or Acrobat Pro license.
How the New Adobe Acrobat App Works
Adobe Acrobat is already installed on most County devices. The same app works for everyone—it simply unlocks different features depending on your login:
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If you don’t have a license, Acrobat will open with basic features (similar to Adobe Reader).
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If you do have a license, signing in will unlock your access to editing, organizing, and advanced PDF tools.
When you open Acrobat, you may be prompted to sign in right away. If not, click the Sign In button in the top-right corner of the window and sign in using your County email address.
After signing in, Acrobat will detect your license and may prompt you to install additional features. If you see a message asking to “Upgrade” or install premium features, click Upgrade. The app will download the necessary tools in the background, and you can continue using Acrobat while this completes.
You do not need to install Adobe Creative Cloud. Acrobat works on its own, and no additional software is required.
Additional Notes
These instructions apply only to the latest version of Adobe Acrobat. If your computer is running an older version, the app may look different and may not unlock features the same way. Acrobat usually updates itself automatically, but some devices may be delayed.
Contact and Support
For help with signing in or activating Acrobat, contact the IT Service Desk at 770.822.8915 or submit a ticket through the Service Portal.