- Knowledge Base
- General IT Support
When you contact Information Technology Services (ITS) or submit a request, your ticket moves through several statuses as it is reviewed, worked, and completed. These statuses help show where your request is in the process and what is currently happening behind the scenes.
This article explains what each status means so you know what to expect at every stage.
- Knowledge Base
- General IT Support
This article explains how to search for services, browse available options, and submit or create a ticket.