Service Catalog

Categories (9)

Onboarding, Offboarding, and Transfers

Set up, update, or remove employee IT access.
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Accounts and Access

Manage user accounts, permissions, and access.
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Software and Applications

Get support for software and applications. This includes enterprise applications, custom apps, and "out-of-the-box" software.
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Hardware and Devices

Get help with computers, printers, phones, accessories, and other County-issued devices.
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Network, Telecom, and A/V

Support for internet, Wi-Fi, phones, VPN, and A/V setup.
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Email, Calendars, and Collaboration Tools

Manage email, calendars, Teams, and shared mailboxes.
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Cybersecurity

Cybersecurity services including access control, vulnerability management, and security exceptions.
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General IT Requests

Submit general IT requests or report an issue.
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Other Services

Other services delivered by Gwinnett County departments and elected officials.
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