Hardware and Devices

Get help with computers, printers, phones, accessories, and other County-issued devices.

Categories (1)

Get New Hardware

Request a quote, purchase, and receive new hardware. This includes computers, tablets, printers, smart phones, and all other devices.
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Services (12)

Computers and Laptops

Request support, replacement, or services for County-issued desktop and laptop computers.

Monitors and Displays

Request support, replacement, or services for County-issued displays and monitors.

MDTs (Toughbook Tablets)

Support for County-issued Mobile Data Terminals (MDTs), including Panasonic Toughbooks used by Public Safety field personnel for dispatch, GPS routing, and daily operations.

ePCR Tablets

Support for any issue affecting a County-issued EPCR tablet used for EMS reporting and field operations.

Printers and Printing

Find support and request options for County printing services and printer devices.

Desk Phones

Provides support and request options for County-issued desk phones, including troubleshooting, new phone requests, call forwarding, voicemail assistance, and configuration changes.

Disconnect Wireless Service

Disconnect service for a smartphone or other wireless device that uses a cellular connection.

Hardware Removal and Disposal (Surplus)

ITS will collect, decommission, and dispose of outdated or unused hardware in an environmentally responsible manner.

Move IT Equipment to a New Desk

Move your IT equipment from one location to another.

Radio Support

Support for County-issued radios, including reporting equipment issues, service outages, and requesting changes such as alias updates, channel programming, and firmware updates.

Request a New Server

Use this form to request a new server to support an application or business process.

Update Existing Wireless Phone Service

Is it time for an upgrade? Do you need additional features? Submit this request to ensure that Information Technology Services is giving you the best LTE wireless options to fit your needs.