My Recently Visited Services
Web-based portal for County employees to access paystubs, benefits, time entry, onboarding, training, and personal information.
Employees and vendors can unlock their accounts by visiting our self-service Password Reset portal. If you're having trouble using the portal, please call the IT Service Desk for immediate assistance.
Use this form to open an IT ticket. Provide as much detail as possible about your issue or request, and the Service Desk will route it to the correct team.
Case and records management system used by the Clerk of Courts (CoC) for court filings, dockets, and public case access.
Multi-county case search portal (by Tyler Technologies) used to look up court case information across Georgia counties.
Web-based collaboration tool used to manage shared files, internal websites, and team content across County departments.
Adobe Acrobat is a software application used to view, create, edit, manage, and share PDF files. It offers features like text editing, form creation, digital signatures, and document security.
Web-based tool for virtual meetings, screen sharing, and softphone capabilities using County phone extensions.
Onboard a new employee, contractor, or temporary worker. Onboarding includes account creation, hardware delivery, and software and application configuration.
Enterprise platform that will replace SAP for HR, purchasing, and related County administrative functions. Launch expected in the coming months.
Cloud-based contact center platform used by Customer Service, DWR, the IT Service Desk, and other teams for managing calls, messages, and customer interactions.
Email and calendar application used by County employees to send messages, schedule meetings, and manage contacts and tasks.
Mobile application used by public safety staff to receive, view, and manage CAD dispatches in the field. Also known as MobileUX, VisiNet, or CAD.
Online system used by Parks & Recreation to manage public class registration, facility reservations, and activity scheduling.
Create or modify an email distribution group. Add members, remove remembers, change ownership, or request that the group be removed.
Request help purchasing, installing, or configuring software. Includes quotes, license purchases, and installation of County-approved applications.
Disconnect service for a smartphone or other wireless device that uses a cellular connection.
Secure VPN software that allows County employees to connect remotely to internal systems from Windows devices.
Virtual desktop platform used by Financial Services staff and IT administrators to access hosted desktop environments.
Hach WIMS is the County’s water/wastewater data management and reporting system, consolidating lab, field, and SCADA data to track plant performance and generate regulatory reports
Enterprise content management system used for document storage, workflow automation, and records compliance.
Use this service to get help with wired or wireless network connectivity, report a larger outage, or request changes to network ports and jacks.
Order standard IT hardware like computers, peripherals, printers, and phones. A completed quote must be attached to complete this request.
Support for County-issued radios, including reporting equipment issues, service outages, and requesting changes such as alias updates, channel programming, and firmware updates.