My Recently Visited Services
Use this form to open an IT ticket. Provide as much detail as possible about your issue or request, and the Service Desk will route it to the correct team.
Web-based system used by court staff and legal professionals to file and manage electronic court documents in Georgia.
Web-based portal for County employees to access paystubs, benefits, time entry, onboarding, training, and personal information.
Mobile app used to verify your identity when logging in to County systems with two-factor authentication (2FA), including Microsoft 365.
Online system used by Parks & Recreation to manage public class registration, facility reservations, and activity scheduling.
Oracle is the County’s enterprise system used for financial and purchasing functions. It supports inventory management, procurement, and other financial applications used by County departments.
Public safety scheduling software used by departments like Fire and EMS to manage complex shift assignments and notifications.
Request support, replacement, or services for County-issued desktop and laptop computers.
Request new County video surveillance cameras or report issues with existing equipment.
Enterprise platform used for County operations including finance, procurement, reporting, vendor services, and case management.
Find support and request options for County printing services and printer devices.
Work order and asset tracking system used by Support Services, DWR, and other departments to report, assign, and complete maintenance and infrastructure tasks.
Onboard a new employee, contractor, or temporary worker. Onboarding includes account creation, hardware delivery, and software and application configuration.
Web-based platform used to submit tickets, request services, manage IT assets, and access Knowledge Base content.
Web-based collaboration tool used to manage shared files, internal websites, and team content across County departments.
Request support, replacement, or services for County-issued displays and monitors.
Request updates to your County IT account profile, including your name, nickname, office location, desk phone, and County-issued mobile number as shown in Outlook, Teams, and other County systems.
Multi-county case search portal (by Tyler Technologies) used to look up court case information across Georgia counties.
Reserve a laptop, printer, or tablet for short-term use during events or special activities.
Create, remove, or modify access to a shared network folder.
Employees and vendors can unlock their accounts by visiting our self-service Password Reset portal. If you're having trouble using the portal, please call the IT Service Desk for immediate assistance.
Order standard IT hardware like computers, peripherals, printers, and phones. A completed quote must be attached to complete this request.
Request the removal of all IT access for an employee or vendor who is no longer with the County or no longer requires access.
Integrated software suite for EMS, fire, hospital, and dispatch workflows—covering patient care reporting, electronic health records, records management, asset and inventory tracking, and analytics.
Request help purchasing, installing, or configuring software. Includes quotes, license purchases, and installation of County-approved applications.