Summary
Request new County video surveillance cameras or report issues with existing equipment.
Description and Details
This service supports County-managed video surveillance systems, including cameras and related equipment. Use this service to request new equipment or report issues with devices currently installed at County facilities. Support may include coordination with field services and approved vendors for installation, replacement, and troubleshooting.
Common examples include:
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Requesting additional cameras in a workspace or facility
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Replacing damaged or obsolete cameras
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Reporting cameras that are offline, blurry, or not recording properly
Who Can Submit This Request?
County employees and authorized contractors.
Required Approvals
Request for Camera Access, Hardware Purchase, and Video Footage requires Department Director approval.
Fulfillment Time Frame
Will vary based on complexity, location, and vendor coordination.
Support Contacts
For questions or updates, contact the ITS Service Desk at 770.822.8915.