Summary
Request access to view or manage County video surveillance cameras..
Description and Details
Use this request to obtain new, modified, or removed access to County-managed video surveillance systems. Access is granted based on job role, department, and security authorization levels. All requests are reviewed and approved by the requester's Manager, Department Director and the ITS Director to ensure compliance with County security and privacy policies.
Common situations include:
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New employees requiring camera access as part of their job responsibilities
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Existing users needing expanded or reduced access permissions
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Temporary access for investigative or project-related purposes
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Removal of access for users who no longer require it
Information Required
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Requester’s department and manager information
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Access type (New, Modify, or Remove)
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Access level requested (View Only, or Administrative)
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Reason for access and camera locations/facilities involved
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Duration of access, if temporary
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Supporting documentation or authorization (if applicable)
Required Approvals
Manager approval is required, followed by review and approval from the Department Director and ITS Director.
Fulfillment Time Frame
Access requests are typically processed within 3–5 business days, depending on approval response times and system coordination.
Support Contacts
For questions or assistance, contact the ITS Service Desk at 770.822.8915.