Use this service to request a new Gwinnett County ID badge, replacement badge, or badge access update. County ID badges are issued and managed by the Department of Support Services, not Information Technology Services (ITS).
Description and Details
County ID badges are required for building access and identification. All badge requests are handled directly by the Department of Support Services.
Badges are issued by appointment only. After submitting the request form, Support Services will contact you to schedule an appointment.
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Badge appointments are available Tuesdays and Thursdays only
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A government-issued photo ID is required at the appointment
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All non-employee badges expire one year from the date they are issued
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The badge room is located across from the County Administrator’s office, on the second floor, west side of GJAC
ITS does not create, modify, or replace county ID badges and cannot schedule badge appointments.
Who Can Submit This Request?
Gwinnett County employees, contractors, and external agency personnel who require county badge access.
Required Approvals
Approvals are determined and managed by the Department of Support Services based on employment type and access requirements.
Fulfillment Time Frame
Fulfillment timelines are managed by the Department of Support Services and depend on appointment availability.
How to request the service
Submit a Badge Access Request using the link below. This will route your request directly to the Department of Support Services.
Submit a Badge Access Request
Support Contacts
For questions about badge issuance, appointment scheduling, or access requirements, contact the Department of Support Services directly. The IT Service Desk is unable to assist with badge requests.