Onboard a new employee, contractor, or temporary worker. Onboarding includes account creation, hardware delivery, and software and application configuration.
Request a Windows elevated account that grants administrative privileges to a County-managed Windows PC or server.
Submit a request to set up VPN access through the County’s GlobalProtect platform. VPN access is required to securely connect to internal County systems from remote locations.
Employees and vendors can unlock their accounts by visiting our self-service Password Reset portal. If you're having trouble using the portal, please call the IT Service Desk for immediate assistance.
Create, remove, or modify access to a shared network folder.
Request updates to your County IT account profile, including your name, nickname, office location, desk phone, and County-issued mobile number as shown in Outlook, Teams, and other County systems.