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Services or Offerings?
ITS Standards Exception Request
  1. Services
  2. Cybersecurity
Request an exception to the ITS Authorization and Access Management Standard.
ITS Standards Exception - Request Alternative Cloud Data Storage
  1. Services
  2. Cybersecurity
  3. ITS Standards Exception Request
Request an exception to the County’s cloud storage standard to use an alternate tool (such as Dropbox or Google Drive) instead of the approved OneDrive platform.
ITS Standards Exception - Grant Local Admin Rights
  1. Services
  2. Cybersecurity
  3. ITS Standards Exception Request
Request an exception to receive local administrator rights on a County-managed workstation.
ITS Standards Exception - Enable RDP
  1. Services
  2. Cybersecurity
  3. ITS Standards Exception Request
Request an exception to enable Remote Desktop Protocol (RDP) on a County-managed device or server.
ITS Standards Exception - Disable Screen Lockout
  1. Services
  2. Cybersecurity
  3. ITS Standards Exception Request
Request an exception to modify or disable the standard screen lock timeout setting on a County-managed device.
ITS Standards Exception - Exclusion from Vulnerability Patching
  1. Services
  2. Cybersecurity
  3. ITS Standards Exception Request
Request an exception from applying a required software update or patch due to business or technical limitations.
ITS Standards Exception - Whitelist an Email or Email Domain
  1. Services
  2. Cybersecurity
  3. ITS Standards Exception Request
Request an exception to whitelist a specific email address or domain that is currently blocked, flagged, or filtered by County email systems.
ITS Standards Exception - Whitelist a Web Site or URL
  1. Services
  2. Cybersecurity
  3. ITS Standards Exception Request
Request an exception to whitelist a specific website or URL that is currently blocked or restricted by the County’s web filtering system.
ITS Standards Exception - Other
  1. Services
  2. Cybersecurity
  3. ITS Standards Exception Request
Submit a request for any other exception to County IT standards that is not covered by a specific service offering.