Disconnect Wireless Service

Disconnect service for a smartphone or other wireless device that uses a cellular connection.

Description and Details

ITS will turn off cellular service on the phone number provided by the requester.  

Who Can Submit This Request?

Any employee who manages staff with Gwinnett County-issued wireless devices, or their designated delegate, may submit this request.

Required Approvals

None, but requesters must provide proper justification for their request. 

Fulfillment Time Frame

Within two business days after the request is received. 

Support Contacts

For any questions, comments, or concerns, please contact the IT Service Desk.