Summary
Get troubleshooting and support for County-issued TVs and large display screens.
Description and Details
This request is for help with issues involving County-issued televisions or display screens larger than 40". Support may include troubleshooting, warranty coordination, replacement, or assistance with setup and configuration in offices, conference rooms, or public areas.
Common examples include:
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Display not powering on or showing an image
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Connection issues with HDMI, VGA, or wireless display adapters
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Screen flickering, color distortion, or other image quality problems
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Mounting or orientation issues
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Problems using displays for presentations or video conferencing
Who Can Submit This Request?
Any Gwinnett County employee.
Required Approvals
None.
Fulfillment Time Frame
A workaround will be provided as soon as possible. Full resolution varies depending on the level of effort required.
Support Contacts
IT Service Desk • 770.822.8915