Request help with accessing or using the DRIVES vehicle registration system, including login issues, printing problems, or transaction errors.
Description and Details
This request is used to report problems or request technical assistance for the DRIVES (Vehicle Registration System) used by Tag Office employees. Common issues include:
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Cannot log in to DRIVES
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Printing problems for titles or registration documents
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System errors or failed transactions
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Missing or incorrect data in the interface
Submitting this request will notify the IT team. Some issues may require coordination with the Georgia Department of Revenue.
Who Can Submit This Request?
Authorized employees in the Tag Office or Tax Commissioner’s Office.
Required Approvals
No approval is required to request support.
Fulfillment Time Frame
Most issues are addressed within 1–2 business days. State system issues may take longer depending on Georgia DOR response times.
Support Contacts
For any questions, comments, or concerns, please contact the IT Service Desk.