Request help with accessing or using Easy Street Draw, including issues with installation, licensing, or creating crash diagrams.
Description and Details
This request is used to report issues or request technical assistance with Easy Street Draw. Common support topics include:
-
Installation or launch problems
-
License activation or renewal issues
-
Unable to save or export diagrams
-
Missing templates or vehicle symbols
Submitting this request will notify the IT team for assistance. Please include your workstation ID and whether this is a new install or an existing setup.
Who Can Submit This Request?
Public safety personnel who use Easy Street Draw for crash or scene documentation.
Required Approvals
No approval is required to request support.
Fulfillment Time Frame
Most issues are addressed within 1–2 business days. License activation requests may take longer depending on vendor response.
Support Contacts
For any questions, comments, or concerns, please contact the IT Service Desk.