Request support for issues using the eFileGA court filing system, including login problems, document upload issues, or case submission errors.
Description and Details
This request is for technical support with eFileGA, the statewide electronic court filing system used by courts and legal professionals. Common support issues include:
-
Cannot log in to the eFileGA website
-
Problems uploading or submitting documents
-
Filing errors or incorrect case assignments
-
Payment or fee issues during the filing process
Submitting this request will notify the IT team. Some issues may be escalated to the State Court Administrative Office or Tyler Technologies if needed.
Who Can Submit This Request?
Court staff and employees who use eFileGA as part of their daily duties.
Required Approvals
No approval is required to request support.
Fulfillment Time Frame
Most support requests are addressed within 1–2 business days. Some requests may require coordination with external agencies.
Support Contacts
For any questions, comments, or concerns, please contact the IT Service Desk.