Request Clerk of Courts (CoC) Technical Services support for Eagle Recorder issues, including document recording errors, indexing issues, portal access, or eRecording problems.
Description and Details
Use this request to report or request help with Eagle Recorder, the Clerk/Recorder’s records management system. Common topics include:
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Error recording documents or saving filings
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Issues with document indexing or search results
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Problems submitting documents through the public eRecording portal
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Access issues for staff or public users
Please include your Clerk office role, workstation, and a description of the issue. Screenshots or document IDs are helpful.
Who Can Submit This Request?
Clerk/Recorder office staff and public portal users.
Required Approvals
No approval is required to submit support requests.
Fulfillment Time Frame
Most issues are resolved within 1–2 business days. System outages or critical errors may be addressed more urgently.
Support Contacts
For any questions, comments, or concerns, please contact the Clerk of Courts Technical Services staff.