Request help with Odyssey, the Clerk of Courts (CoC) case and records management system. This includes login issues, case data errors, filing problems, or performance issues.
Description and Details
Use this request to report technical issues or system errors in Odyssey. Common support topics include:
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Login or credential problems
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Case file is not displaying or showing incorrect information
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Filing errors or document upload issues
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Search or docket display not working
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System slowness or unexpected behavior
Please include the case number, affected screen or module, and any error messages when submitting your request. Screenshots are helpful when available.
Who Can Submit This Request?
Clerk of Courts staff and other authorized Odyssey users.
Required Approvals
No approval is required to request support.
Fulfillment Time Frame
Most requests are resolved within 1–2 business days. Issues affecting court operations may be prioritized.
Support Contacts
If you need assistance, contact the Clerk of Courts for any technical assistance or user access questions.