Request help with Microsoft Word, Excel, PowerPoint, OneNote, Access, or Publisher. This includes installation issues, crashes, file problems, or errors using basic features.
Description and Details
Use this request to report issues with Microsoft Office applications. Support is available for:
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Application won’t open or crashes during use
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File formatting or compatibility issues
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Missing or unresponsive features or buttons
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Help with templates, charts, or formulas
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Reinstall or repair a corrupted Office app
Please specify which application you're using and describe the issue. Include file types or error messages if available.
Who Can Submit This Request?
Any County employee with Microsoft Office installed on their County device.
Required Approvals
No approval is required to request support.
Fulfillment Time Frame
Most Office application issues are resolved within 1–2 business days.
Support Contacts
Contact the IT Service Desk for all support related to Microsoft Office.