Request support for Microsoft Visio, including installation help, access issues, or technical problems using the application.
Description and Details
Visio is a licensed diagramming tool for flowcharts, layouts, and structured graphics. Use this request if:
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You can't open or access Visio
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You're receiving licensing or activation errors
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Visio features are missing or not working properly
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You need to reinstall or upgrade Visio
Include your device name, any error messages, and whether you're using the desktop or web version of Visio. Screenshots are helpful.
Who Can Submit This Request?
Any employee with a valid Microsoft Visio license or those seeking installation support.
Required Approvals
No approval is required to request support, but a license may be needed to use the software.
Fulfillment Time Frame
Most Visio issues are resolved within 1–2 business days, depending on licensing and deployment requirements.
Support Contacts
Contact the IT Service Desk for assistance with Visio installation, licensing, or usage issues.