Request help with Microsoft Project, including installation issues, license activation, application errors, or problems opening or saving files.
Description and Details
Use this request to report issues related to Microsoft Project. Common issues include:
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Microsoft Project is not installed or won't open
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License activation failed or missing features
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Files not saving or loading correctly
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Sync or compatibility issues with Teams or SharePoint
Include your device name, license status (if known), and whether you're using the desktop or web version. Attach screenshots or error messages if available.
Who Can Submit This Request?
Any County employee with a Microsoft Project license or assigned project work.
Required Approvals
No approval is required to request support, but new licenses must be requested separately.
Fulfillment Time Frame
Most Microsoft Project issues are resolved within 1–2 business days.
Support Contacts
Contact the IT Service Desk for technical support with Microsoft Project.