Request help with re:SearchGA, the multi-county court case search portal. This includes login issues, missing case information, document access errors, or account setup problems.
Description and Details
re:SearchGA allows users to search court cases and retrieve documents for Gwinnett and other Georgia counties. Use this form if you encounter:
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Cannot register or log in
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Expected case is not appearing in search results
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Error downloading or viewing documents
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Saved search or alert not functioning
Include your account email, case number (if applicable), the county searched, and any error messages or screenshots you have.
Who Can Submit This Request?
Any user of the re:SearchGA portal—attorneys, staff, researchers, or public users.
Required Approvals
No approval is required to request support.
Fulfillment Time Frame
Support requests are forwarded to Tyler’s support team. Initial response is typically within 1–2 business days.
Support Contacts
For technical issues, contact the IT Service Desk for help verifying portal access. For account problems, contact Tyler support (research.support@tylertech.com).