Suggest a new feature or enhancement to any existing application or service provided by Information Technology Services.
Description and Details
This service allows users to propose enhancements to improve the functionality, usability, or performance of applications and services managed by Information Technology Services. Feature enhancements may include new functionalities, process improvements, or user experience updates. All suggestions will be reviewed for feasibility, alignment with strategic goals, and resource availability.
Please note that submission does not guarantee implementation. Approved enhancements will be prioritized based on impact, feasibility, and available resources.
Who Can Submit This Request?
Any Gwinnett County employee.
Required Approvals
None
Fulfillment Time Frame
Enhancement requests will be reviewed on a regular basis. If approved, implementation time frames will vary based on complexity and prioritization.
Support Contacts
For any questions, comments, or concerns, please contact the IT Service Desk.