Request Oracle access changes (add, change, delete), including roles/responsibilities and data-access scopes for HCM, Financials, Procurement, Time & Labor, and reporting.
Description and Details
Use this request to add, modify, or remove a user’s Oracle Fusion access. Typical requests include:
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Add new access (specify module, role/responsibility, environment, and department/org data scope)
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Change existing access (update roles, responsibilities, or data-access groups)
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Remove access due to transfer, role change, or termination (priority)
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Temporary/elevated access with start/end dates and justification
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Reporting access (OTBI/BIP dashboards, subject areas)
Please include: employee ID/username, department, manager, effective date, requested module(s) and role names, business justification, and any required training or ticket/CCR number.
Who Can Submit This Request?
Any Gwinnett County employee who uses Oracle or needs an Oracle-related service.
Required Approvals
Oracle Fusion CA Team.
Fulfillment Time Frame
Adds/changes are typically completed within 1–2 business days after approvals; removals are targeted for same business day.
Support Contacts
For any questions, comments, or concerns, please contact the IT Service Desk.