Sometimes due to application capability you may have to use your normal Windows credentials to log in instead of your Windows Hello pin.
Prerequisites
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Gwinnett County Office 365 Account
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Windows Hello Enabled Device
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Windows Hello Pin already setup for that device
Steps
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In order to switch to using a password instead do the following. On the log on screen click sign-in options.
From there you will get additional log on options to choose from.
2. From here you will select the key icon to switch to using a password instead of a pin. If you are doing this from your screen being locked instead of a fresh log on you may just get the password box instead of both user name and password.
3. If you are wanting to switch back to using a pin just click the keypad icon and it should give you the option for your pin.
Additional Information and Troubleshooting Tips
Helpful links