How to generate Microsoft Teams logs for troubleshooting

Tags Teams

This article shows how to generate log files for Microsoft Teams that can be used for troubleshooting.

Prerequisites

  • Microsoft Teams

  • Account currently logged onto Microsoft Teams

Steps

  1. Open Microsoft Teams Application Client.

  2. Generate a log file using the shortcut for your OS (see below).

    • Windows 10/11: Ctrl + Alt + Shift + 1

    • macOS: Option + Command + Shift+1

  3. The file will be saved to the Downloads folder and you will see a desktop notification for it.

Additional Information and Troubleshooting Tips

  • Your log files contain diagnostic data and no messaging or sensitive information.

Helpful links

  • N/A

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