Mobile HotSpot Fix for Fire LifePaks

Tags LifePak EPCR

Summary

LifePak is not able to transmit information to the hospital.

Who is Affected?

Any LifePak configuration that is using the older script for the hotspot.

Symptoms and Signs

LifePaks not transmitting to the test site or the hospitals.

Workaround (if available)

There is a new fix to try for the issue of LifePaks not transmitting to the test site or the hospitals. The PowerShell script located in pstech01\apps\fire has been modified to lock down the 2.4 GHz band for the local mobile hotspot. Look for the CF20 Hotspot folder and run "Copy Hotspot Solution to Desktop". This will overwrite the old script.

Permanent Resolution

N/A

Additional Information

N/A

Contact and Support

For additional information, please contact the IT Service Desk at 770-822-8915.