Bitlocker

Tags Bitlocker

What Is BitLocker?

BitLocker is a built-in Windows security feature used to encrypt the hard drives of County-managed devices. It protects data by preventing unauthorized access, especially if a device is lost, stolen, or tampered with.

BitLocker works in the background and does not typically require user interaction. However, in certain situations—such as hardware changes, firmware updates, or attempted unauthorized access—it may prompt users for a recovery key before allowing access to the system.

Who Uses This Software?

BitLocker is enabled automatically on most County-issued laptops and desktops. All users benefit from its protection, even if they never interact with it directly.

Key Features

  • Full disk encryption to protect data on lost or stolen devices

  • Automatic integration with Windows login and security settings

  • Recovery key prompts only when system integrity is questioned

  • IT-managed key recovery and policy enforcement

Common Uses at the County

  • Protecting sensitive data on employee devices

  • Supporting compliance with County data security standards

  • Responding to lockout issues when a recovery key is requested

How Do I Get This Software?

BitLocker is automatically enabled on most County-managed devices. No installation is required.

Training & Help

  • Contact the IT Service Desk for assistance with recovery key prompts or BitLocker errors.

 
BitLocker Recovery

Service Offerings (1)

BitLocker Recovery
​​​​​​​This service provides end users with assistance when they are locked out of their County-issued Windows device and see a BitLocker recovery screen. A recovery key is required to regain access, and this key can only be provided by ITS staff.