ITS Standards Exception - Request Alternative Cloud Data Storage

Tags Exception

Request an exception to the County’s cloud storage standard to use an alternate tool (such as Dropbox or Google Drive) instead of the approved OneDrive platform.

Description and Details

The County’s cloud storage standard designates Microsoft OneDrive as the approved platform for storing and sharing files in the cloud. Employees who require a different storage solution for business or technical reasons may request an exception.

This request allows users to propose the use of an alternative cloud storage provider (e.g., Dropbox, Google Drive, Box) with proper business justification. Approval is not guaranteed and depends on the nature of the request, data sensitivity, and risk review by the ITS Security Compliance team.

Who Can Submit This Request?

Any Gwinnett County employee with a valid business or technical justification.

Required Approvals

  • Manager Approval

  • ITS Information Security

  • Chief Information Security Officer (CISO)

Fulfillment Time Frame

Within one business day following manager approval. Security Compliance review may extend this timeframe based on complexity.

Support Contacts

For any questions, comments, or concerns, please contact the IT Service Desk.