Request VPN for Vendors and External Users

Allow vendors and other external users access to Gwinnett County network resources when connecting from an outside location. 

Description and Details

ITS will configure VPN on an existing Gwinnett County account. This allows the account owner to use a VPN client to connect to County network resources from a remote location. After access is granted, ITS will also provide instructions regarding how to use the VPN client to connect to our network. 

Who Can Submit This Request?

Any Gwinnett County employee who serves as the primary contact for a vendor or other external user that requires VPN access for an account provided by ITS. 

Required Approvals

Fulfillment Time Frame

Estimated time required to complete the request once approved (e.g., 3-5 business days).

Support Contacts

For any questions, comments, or concerns, please contact the IT Service Desk.