FileNet

Tags FileNet

What Is FileNet?

FileNet is an enterprise content management (ECM) system that helps the County securely store, manage, and automate documents and records across their lifecycle.

It provides workflow automation, centralized content repositories, and governance tools to support collaboration, compliance, and digital process efficiency.

Who Uses This Software?

FileNet is used by departments and staff who manage large volumes of official documents, records, or workflows that require structured storage, access control, and retention schedules.

Key Features

  • Secure document storage with access controls and versioning

  • Workflow automation for review, approval, and publishing

  • Records management and governance, including retention policies

  • Document classification, metadata tagging, and search

  • Compliance and audit trails across the content lifecycle

Common Uses at the County

  • Automating document approval and record retention workflows

  • Storing scanned files, contracts, and administrative records

  • Enabling search and retrieval of official documents

  • Ensuring compliance with retention schedules and audits

How Do I Get This Software?

FileNet is deployed to designated servers and applications rather than user desktops. To request access to features or workflows, submit a request through the IT Service Desk.

Training & Help

  • Contact the IT Service Desk for content management support.

 
Get Support

Service Offerings (1)

Get Support for FileNet
Request support for FileNet Content Manager, including document access issues, workflow errors, or compliance and retention questions.