uPerform

What Is uPerform?

uPerform is a software training and support platform that delivers real-time, role-based guidance directly within the applications County staff use—such as SAP, GIS, and HR systems.

It includes interactive walkthroughs, step-by-step simulations, quick tip pop-ups, and search-driven microlearning to help users perform tasks efficiently without leaving their workflow.

Who Uses This Software?

County employees across all departments—especially those using complex systems and specialized applications—use uPerform to reduce mistakes and improve productivity.

Key Features

• In-app guidance and help for enterprise applications

• Interactive simulations and walkthroughs

• Role-targeted microlearning just when you need it

• Library of tip sheets, videos, and FAQs

• Centralized training content authoring and management

Common Uses at the County

• New employee training

• Reducing errors by following guided simulations

• Quickly finding tips and instructions without searching elsewhere

How Do I Get This Software?

uPerform is embedded in supported applications. If you don't see guidance in your workflow, contact the IT Service Desk to request access or content updates.

Training & Help

• Contact the IT Service Desk if you’re not seeing help tools or need new simulations added.