What Is TeleStaff?
UKG TeleStaff is a workforce management and scheduling system designed for public safety agencies. It automates shift scheduling, overtime bidding, and incident notifications for staff like firefighters, EMTs, and corrections personnel.
Who Uses This Software?
Public safety departments—including Fire, EMS, Corrections, and Law Enforcement—use TeleStaff to schedule personnel, manage shift swaps, and send real-time notifications. It supports scheduling complexity and staffing compliance.
Key Features
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Automated shift scheduling for 24/7 operations
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Overtime and vacation bidding rules
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Real-time notifications to personnel
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Roster management and staffing analytics
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Works in cloud and on-prem environments
Common Uses at the County
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Creating and managing Fire & EMS shift rosters
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Allowing staff to bid for overtime or swap shifts
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Sending alerts for coverage and schedule changes
How Do I Get This Software?
Telestaff can be accessed on the web.
https://gwinnettcountyfire-wfts.kronos.net/login
Training & Help