What Is VDI?
VDI, or Virtual Desktop Infrastructure, allows County employees to access a virtual desktop hosted on centralized servers. It provides a consistent desktop environment across devices and locations, especially for secure or specialized workflows.
VDI is primarily used by the Department of Financial Services, including staff who access Tyler applications. IT administrators also use VDI for managing virtual environments and performing system-level tasks.
Who Uses This Software?
Financial Services staff and IT administrators are the primary users of VDI. It may also be used in limited cases for remote access or vendor support.
Key Features
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Access a full desktop environment from any County-managed device
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Secure login using County credentials
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Consistent experience across offices, remote sites, and workstations
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Used to access applications like Tyler when installed locally is not feasible
Common Uses at the County
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Financial Services staff working with hosted tools or restricted data
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IT teams performing administrative tasks in a virtual environment
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Vendors or contractors accessing controlled environments
How Do I Get This Software?
VDI access is limited and provisioned based on business need. Requests must go through the IT Service Desk and may require department approval.
Training & Help