What Is Accela?
Accela is a system used by Gwinnett County departments to manage permits, licenses, inspections, and code enforcement. It allows both employees and the public to submit applications, track their status, and manage regulatory processes more efficiently.
You may hear it referred to as “the permitting system” or “the licensing portal,” especially by departments that work with businesses, builders, or the general public.
Who Uses This Software?
Accela is used by County departments that handle permitting, inspections, business licenses, and regulatory enforcement. Common users include:
-
Planning and Development
-
Building and Inspections
-
Fire Services
-
Environmental Health
-
Business Licensing
-
Code Enforcement
Some employees use Accela daily to process applications or manage cases, while others may use it occasionally to look up property or permit details.
Key Features
-
Submit and review permit and license applications
-
Schedule and manage inspections
-
Track code enforcement cases
-
Issue approvals and renewals
-
Provide status updates to residents and businesses
Common Uses at the County
-
Reviewing building permit applications
-
Issuing new and renewal business licenses
-
Managing inspection results and follow-ups
-
Tracking zoning and code enforcement cases
-
Supporting environmental health and fire compliance
How Do I Get This Software?
Accela access is limited to staff whose job duties require it. If you believe you need access, speak with your supervisor and submit a request through the IT Service Desk.
Training & Help