Articles related to connecting to the County network, VPN, Wi-Fi, and wired or wireless network issues.
This article provides instructions for external vendors to set up and use Gwinnett County’s GlobalProtect VPN. The VPN allows secure, approved access to County systems and requires both County-issued credentials and Microsoft multi-factor authentication (MFA).
GlobalProtect VPN allows Gwinnett County employees and contractors to securely connect to the County network when working remotely. On most County laptops, GlobalProtect is already installed and preconfigured — if you have multi-factor authentication (MFA) set up, you should be able to connect immediately.
This article provides steps you can take if GlobalProtect will not connect on your County-issued Windows device. These steps resolve the most common connection issues employees experience.
If you're working remotely and connected through VPN, you may find that some network folders are missing or give an error. This article explains how to fix that issue.